Welcome to BuildDekho!
Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.builddekho.com.

By accessing or using our website, you agree to the terms outlined below.
If you do not agree with our policy, please do not use our website or services.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

A. Personal Information

You may voluntarily provide us with personal data during:

  • Account registration
  • Checkout or order placement
  • Contact form submissions
  • Newsletter or offer subscriptions

This information may include:

  • Full name
  • Email address
  • Mobile number
  • Billing and shipping address
  • Company or business name (if applicable)
  • GST number (if provided)

B. Automatic Information

When you browse our site, we automatically collect certain data, such as:

  • IP address
  • Device type and browser information
  • Date and time of visit
  • Pages viewed and interactions
  • Referring website or source

This helps us improve website performance and user experience.

C. Cookies and Tracking Technologies

We use cookies, pixels, and analytics tools (like Google Analytics) to:

  • Personalize your shopping experience
  • Remember your preferences
  • Analyze traffic and improve website features

You can disable cookies in your browser settings, but some features may not function properly without them.

2. How We Use Your Information

We use your personal data for legitimate business purposes, including:

  • Processing and delivering orders
  • Communicating order updates via email, SMS, or WhatsApp
  • Providing customer support
  • Sending promotional offers, if you’ve opted in
  • Preventing fraud and ensuring security
  • Improving our website and product offerings

We do not sell or rent your personal data to any third party.

3. Sharing of Information

We may share limited data only with:

  • Logistics and courier partners for order delivery
  • Payment gateways for secure payment processing
  • Technical service providers (like hosting, email, or analytics tools)

These third parties are bound by confidentiality agreements and are authorized to use your data only for specific purposes necessary to fulfill your order or improve our service.

4. Data Security

We take data protection seriously.
All sensitive information, including payment data, is transmitted over SSL (Secure Socket Layer) encryption.
We also implement advanced firewalls and regular security monitoring to prevent unauthorized access.

However, while we take all reasonable precautions, no online platform can guarantee absolute data security.

5. Payment Information

All online payments on BuildDekho are processed through secure and trusted third-party gateways (such as Razorpay, Paytm, or similar providers).
We do not store or access your full payment card or banking details.

6. Your Rights

As a user, you have the right to:

  • Access, correct, or delete your personal information
  • Withdraw consent to receive marketing communications
  • Request information about data stored on you

To exercise these rights, please contact us at support@builddekho.com.

7. Data Retention

We retain your information only for as long as necessary to:

  • Fulfill your orders
  • Comply with legal and accounting obligations
  • Resolve disputes or enforce agreements

After this period, your data is safely deleted or anonymized.

8. Children’s Privacy

Our website and services are intended for users aged 18 years and above.
We do not knowingly collect personal information from minors.
If you believe a child has provided us data, please contact us immediately for deletion.

9. Third-Party Links

Our website may include links to third-party websites (such as brand partners or social media).
We are not responsible for the privacy practices or content of these websites.
Please review their respective policies before sharing any personal data.

10. WhatsApp Communication

By sharing your phone number, you consent to receiving messages from BuildDekho via WhatsApp for order updates, offers, or support.
You can opt out anytime by contacting our support team.

11. Policy Updates

BuildDekho reserves the right to update or modify this Privacy Policy at any time.
All changes will be posted on this page with the updated “Last Updated” date.
Continued use of our website implies acceptance of any revisions.

12. Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy, please contact us:

BuildDekho
📍 Bangalore, Karnataka, India
📧 Email: support@builddekho.com