Welcome to BuildDekho!
These Terms and Conditions (“Terms”) govern your use of our website www.builddekho.com and any related services offered by BuildDekho.
By accessing or using our website, you agree to comply with these Terms. If you do not agree, please do not use our website.

1. General Information

BuildDekho is an online eCommerce platform based in Bangalore, India, specializing in hardware and interior fittings such as handles, knobs, locks, hinges, and related accessories.
Our goal is to provide high-quality products to retailers, interior designers, and customers with convenience, transparency, and trust.

2. Account Registration

To use certain features of the website, you may be required to create an account.
By registering, you agree to:

  • Provide accurate and current information.
  • Maintain the confidentiality of your account and password.
  • Be responsible for all activities that occur under your account.

Account Types:

  • Retailer Account – Standard shopping access.
  • Interior Designer Account – May include exclusive pricing or commission benefits under our referral program.

BuildDekho reserves the right to approve, modify, or disable any account without prior notice if any misuse or fraudulent activity is suspected.

3. Product Information

We strive to display accurate product details including images, prices, and descriptions.
However, occasional errors may occur. BuildDekho reserves the right to:

  • Correct any errors or inaccuracies.
  • Update product information at any time.
  • Cancel orders if incorrect pricing or information was displayed.

Images shown on the site are for reference only. Actual product color, texture, or finish may slightly vary due to lighting or screen display.

4. Pricing and Payment

All prices listed on our website are in Indian Rupees (₹) and inclusive/exclusive of applicable taxes as specified.
We accept secure online payments through trusted payment gateways.

For wholesale or designer accounts, role-based pricing may apply after admin approval.

5. Orders and Confirmation

When you place an order, you will receive a confirmation email or WhatsApp message acknowledging receipt.
Your order is considered accepted only after it has been processed and dispatched.
BuildDekho reserves the right to:

  • Cancel any order before dispatch due to product unavailability, pricing errors, or payment issues.
  • Limit quantities per order if necessary.

6. Samples and Refunds

If your order value exceeds ₹10,000, you may be eligible for a sample visit option where our representative will show product samples at your location.
If none of the products are satisfactory, you are eligible for a refund as per our refund policy.

7. Shipping and Delivery

We provide same-day delivery for select products within Bangalore city limits.
Delivery timelines for other regions will be mentioned during checkout.
Delays may occur due to unforeseen circumstances like traffic, weather, or courier delays.

Shipping charges, if applicable, will be shown before order confirmation.

8. Returns and Replacement

We accept returns under the following conditions:

  • The product received is defective, damaged, or incorrect.
  • The return request is made within 3 days of delivery.

Returned products must be unused, in their original packaging, and accompanied by proof of purchase.
Please refer to our Return & Refund Policy for more detailed information.

9. Commissions and Referrals

Interior Designers registered with BuildDekho may earn commissions for customer referrals.
Commissions will only be valid for confirmed purchases and as per the terms defined in our affiliate or referral program.

10. Intellectual Property

All website content, including text, images, logos, product designs, and graphics, are the intellectual property of BuildDekho and protected under applicable copyright and trademark laws.
Unauthorized use, reproduction, or distribution of any material from this website is strictly prohibited.

11. Limitation of Liability

BuildDekho shall not be held liable for:

  • Any indirect or consequential damages.
  • Product misuse or installation errors by third parties.
  • Delays caused by logistics or natural events.

All warranties or guarantees are limited to the manufacturer’s terms.

12. Third-Party Links

Our website may include links to third-party sites for convenience.
We are not responsible for the content, policies, or practices of such websites.

13. Privacy Policy

Your personal information is collected and processed according to our Privacy Policy.
By using our website, you consent to such processing and warrant that all provided data is accurate.

14. Modification of Terms

BuildDekho reserves the right to modify or update these Terms at any time without prior notice.
The revised version will be posted on this page with an updated “Last Updated” date.

15. Governing Law

These Terms are governed by and interpreted in accordance with the laws of India, with jurisdiction under the courts of Bangalore, Karnataka.

16. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at:

BuildDekho
📍 Bangalore, Karnataka, India
📧 Email: support@builddekho.com
📞 Phone: +91 9380845612
🌐 www.builddekho.com